PRIVACY POLICY

Effective Date: December 2024

At JC Room Blocks, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us when using our services, whether on our website, mobile app, or through other means.

1. Information We Collect

We collect personal information from you when you complete our client questionnaire, inquire about services, or interact with us in other ways. The types of information we may collect include:

Personal Identifiers: Full name, email address, phone number
Travel Information: Travel dates, venue information, hotel preferences, special requests, and other booking-related details.
Payment Information (through Third Party): Credit card numbers, billing address, and other payment details.
Website Usage Information: Cookies, IP addresses, browsing behavior on our site.
Marketing Preferences: Information about your interests and preferences for receiving promotional offers.

2. How We Use Your Information

We use your personal information for the following purposes:

To process and confirm hotel room blocks
To communicate with you about your hotel room blocks and offer customer support.
To send promotional materials, special offers, and newsletters (you can opt-out at any time).
To personalize your experience on our website or app.
To improve the quality of our services based on customer feedback and usage data.
To comply with legal obligations and protect against fraud.

3. How We Share Your Information

We may share your personal information with:

Third-Party Partners: For payment of services only
Legal Authorities: If required by law, or to comply with a legal process or to protect our rights and safety.

4. Cookies and Tracking Technologies

Our website and mobile app may use cookies and similar tracking technologies to improve

user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, your information will be securely deleted or anonymized.

6. Security of Your Information

We implement industry-standard security measures, including encryption and access controls, to protect your personal information from unauthorized access or disclosure. However, no data transmission over the internet can be guaranteed as 100% secure.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You may request access to the personal data we hold about you.
Correction: You may update or correct your information if it is inaccurate.
Deletion: You may request that we delete your personal information (subject to certain conditions).
Opt-Out: You can opt-out of receiving marketing communications at any time.
Data Portability: In certain circumstances, you may request a copy of your personal data in a machine-readable format.

To exercise your rights, please contact us at jenny@jcroomblocks.com.

8. Third-Party Links

Our website or app may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website with a revised "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

11. GDPR:
According to the guidelines of the General Data Protection Regulation (GDPR) valid from 25 May 2018, JC Room Blocks hereby informs you that you have consented to your email addresses being sent based on Art. 6 Para. 1 lit. a, 7 of the General Data Protection Regulation (GDPR) and § 7 Para. 2(3) or Para. 3 of the Unfair Competition Act (UC). The email service provider MailChimp is used, the statistical surveys and analyses are performed and the registration procedure is recorded based on our legitimate interests pursuant to Art. 6 Para. 1 lit. f of the General Data Protection Regulation (GDPR). Our interests focus on the use of a user-friendly and secure newsletter system that serves our business interests and meets user expectations.

We also wish to point out that you can object to future processing of your personal data at all times in accordance with the legal regulations pursuant to Art. 21 of the General Data Protection Regulation (GDPR). Specifically, the objection can be made against processing for direct marketing purposes.

12. Minors:

We do not knowingly collect personally identifiable information from minors (anyone under the age of 18). If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us via email so that we can remove the minor from our servers.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:jenny@jcroomblocks.com